Shipping Policy
JIUSI ships products globally through trusted carrier partners including
FedEx, UPS, USPS, DHL, and EMS. We provide reliable shipping services
with transparent costs and estimated delivery timeframes.
Free Shipping
Orders of $99 USD or more qualify for free
standard shipping to eligible destinations.
Processing Time
Standard orders are normally processed within
0–3 business days.
Order Tracking
Tracking information is sent by email within
24–48 hours after shipment.
International Shipping
We ship to multiple international destinations.
Country-specific restrictions may apply.
Shipping Rates & Delivery Times
Choose between standard and expedited shipping depending on your
order and delivery requirements.
Delivery Time Notes
01
Business days exclude weekends and holidays.
02
International shipments may require additional time for customs
clearance.
03
Remote areas may require additional delivery time.
04
Delivery times are estimates based on carrier standard service.
Fulfillment Locations
Orders are fulfilled from our distribution centers based on product
availability and shipping efficiency.
Processing Schedule
Orders are prepared according to the schedule below.
Monday – Friday
0–3 Business Days
Weekends & Holidays
Next Business Day + 0–3 Business Days
Quality Verification
Before shipment, all orders undergo quality checks to help ensure
that the correct products are sent in appropriate condition.
✓
Product condition inspection
✓
Order accuracy verification
Customs & Duties
International customers are responsible for customs duties, taxes,
and import fees charged by authorities in the destination country.
01
Import duties and taxes
02
Customs clearance procedures
03
Accurate delivery information
04
Compliance with local import regulations
Shipping Documentation
Standard export documentation is provided, including a commercial
invoice, customs declaration, and packing list.
Order Tracking
Tracking information is provided by email within 24–48 hours after
your order has shipped.
01
Tracking Email
Receive an email notification containing your tracking number.
02
Carrier Tracking
Follow shipment progress through the carrier's tracking service.
03
Account Updates
View available order status updates through your customer account.
Delivery confirmation is provided when available through the carrier
service.
Shipping Support
For shipping questions or order tracking assistance, please contact
the JIUSI customer service team.
Policy Updates
This Shipping Policy is effective as of September 1, 2025.
Updates will be posted on our website.
For current shipping information, please contact our customer service
team at
support@jiusirc.com
.
/* =========================================================
GLOBAL
========================================================= */
.jiusi-shipping-policy {
width: 100%;
background: #fff;
color: #171717;
}
.jiusi-shipping-policy *,
.jiusi-shipping-policy *::before,
.jiusi-shipping-policy *::after {
box-sizing: border-box;
}
.jiusi-policy-container {
width: min(1320px, calc(100% - 40px));
margin: 0 auto;
}
/* =========================================================
HERO
========================================================= */
.jiusi-policy-hero {
padding: 75px 0 65px;
background: #f4f4f4;
text-align: center;
}
.jiusi-policy-hero h1 {
margin: 0 0 20px;
font-family: "Roboto Condensed", sans-serif;
font-size: clamp(38px, 5vw, 60px);
line-height: 1.05;
font-weight: 700;
color: #111;
}
.jiusi-policy-intro {
max-width: 760px;
margin: 0 auto;
font-size: 17px;
line-height: 1.7;
color: #555;
}
/* =========================================================
GENERAL SECTIONS
========================================================= */
.jiusi-policy-section {
padding: 70px 0;
background: #fff;
}
.jiusi-policy-section--gray {
background: #f5f5f5;
}
.jiusi-section-heading {
max-width: 800px;
margin: 0 auto 38px;
text-align: center;
}
.jiusi-section-heading h2,
.jiusi-info-panel h2,
.jiusi-dark-grid h2,
.jiusi-support-box h2,
.jiusi-policy-update-box h2 {
margin: 0 0 14px;
font-family: "Roboto Condensed", sans-serif;
font-size: 34px;
line-height: 1.15;
font-weight: 700;
color: #111;
}
.jiusi-section-heading p,
.jiusi-info-panel > p {
margin: 0 auto;
font-size: 16px;
line-height: 1.7;
color: #555;
}
/* =========================================================
SUMMARY
========================================================= */
.jiusi-summary-grid {
display: grid;
grid-template-columns: repeat(4, 1fr);
gap: 18px;
}
.jiusi-summary-card {
min-height: 190px;
padding: 34px 26px;
display: flex;
flex-direction: column;
justify-content: center;
background: #f3f3f3;
border-radius: 14px;
text-align: center;
transition:
transform .25s ease,
background-color .25s ease,
box-shadow .25s ease;
}
.jiusi-summary-card:hover {
transform: translateY(-3px);
background: #e8e8e8;
box-shadow: 0 12px 30px rgba(0,0,0,.06);
}
.jiusi-summary-card h3 {
margin: 0 0 12px;
font-family: "Roboto Condensed", sans-serif;
font-size: 23px;
font-weight: 700;
color: #111;
}
.jiusi-summary-card p {
margin: 0;
font-size: 15px;
line-height: 1.65;
color: #555;
}
/* =========================================================
TABLE
========================================================= */
.jiusi-table-scroll {
width: 100%;
overflow-x: auto;
-webkit-overflow-scrolling: touch;
border-radius: 10px;
}
.jiusi-policy-table {
width: 100%;
min-width: 980px;
border-collapse: collapse;
background: #fff;
}
.jiusi-policy-table--small {
min-width: 720px;
}
.jiusi-policy-table th {
padding: 16px 14px;
background: #090909;
border: 1px solid #333;
color: #fff;
text-align: left;
font-size: 14px;
font-weight: 700;
white-space: nowrap;
}
.jiusi-policy-table td {
padding: 16px 14px;
border: 1px solid #dedede;
font-size: 15px;
line-height: 1.5;
color: #222;
transition: background-color .2s ease;
}
.jiusi-policy-table tbody tr:nth-child(even) td {
background: #f7f7f7;
}
.jiusi-policy-table tbody tr:hover td {
background: #e7e7e7 !important;
}
.jiusi-policy-table tbody td:hover {
background: #dadada !important;
}
/* =========================================================
NOTES
========================================================= */
.jiusi-note-grid {
max-width: 1050px;
margin: 0 auto;
display: grid;
grid-template-columns: repeat(2, 1fr);
gap: 15px;
}
.jiusi-note-card {
min-height: 90px;
display: flex;
align-items: center;
gap: 18px;
padding: 22px 24px;
background: #f3f3f3;
border-radius: 12px;
transition: background-color .2s ease;
}
.jiusi-note-card:hover {
background: #e6e6e6;
}
.jiusi-note-card span {
flex: 0 0 auto;
font-size: 13px;
font-weight: 700;
color: #888;
}
.jiusi-note-card p {
margin: 0;
font-size: 15px;
line-height: 1.55;
color: #444;
}
/* =========================================================
PROCESSING
========================================================= */
.jiusi-two-column {
display: grid;
grid-template-columns: repeat(2, 1fr);
gap: 24px;
}
.jiusi-info-panel {
padding: 42px;
background: #f3f3f3;
border-radius: 14px;
}
.jiusi-mini-table {
margin-top: 28px;
overflow: hidden;
border: 1px solid #ddd;
border-radius: 9px;
background: #fff;
}
.jiusi-mini-row {
display: grid;
grid-template-columns: 1fr 1.4fr;
}
.jiusi-mini-row > div {
padding: 14px;
border-bottom: 1px solid #ddd;
}
.jiusi-mini-row > div + div {
border-left: 1px solid #ddd;
}
.jiusi-mini-row:last-child > div {
border-bottom: 0;
}
.jiusi-mini-header {
background: #111;
color: #fff;
font-size: 13px;
font-weight: 700;
}
.jiusi-check-list {
margin-top: 28px;
}
.jiusi-check-list > div {
display: flex;
align-items: center;
gap: 12px;
margin-top: 12px;
padding: 14px 16px;
background: #fff;
border-radius: 8px;
}
.jiusi-check-list span {
font-weight: 700;
}
/* =========================================================
INTERNATIONAL
========================================================= */
.jiusi-policy-section--dark {
background: #111;
color: #fff;
}
.jiusi-dark-grid {
display: grid;
grid-template-columns: 1fr 1fr;
gap: 70px;
align-items: center;
}
.jiusi-dark-grid h2 {
color: #fff;
font-size: 38px;
}
.jiusi-dark-grid > div:first-child p {
max-width: 570px;
margin: 0;
font-size: 16px;
line-height: 1.7;
color: #ccc;
}
.jiusi-dark-list > div {
display: flex;
gap: 20px;
padding: 15px 0;
border-bottom: 1px solid #333;
}
.jiusi-dark-list span {
color: #888;
font-size: 13px;
font-weight: 700;
}
.jiusi-dark-list p {
margin: 0;
color: #fff;
}
.jiusi-document-box {
margin-top: 45px;
padding: 24px 28px;
border: 1px solid #333;
border-radius: 12px;
background: #181818;
}
.jiusi-document-box strong {
display: block;
margin-bottom: 6px;
font-family: "Roboto Condensed", sans-serif;
font-size: 20px;
}
.jiusi-document-box p {
margin: 0;
line-height: 1.6;
color: #bbb;
}
/* =========================================================
TRACKING
========================================================= */
.jiusi-tracking-grid {
display: grid;
grid-template-columns: repeat(3, 1fr);
gap: 18px;
}
.jiusi-tracking-card {
padding: 32px 26px;
background: #f3f3f3;
border-radius: 14px;
transition:
transform .2s ease,
background-color .2s ease;
}
.jiusi-tracking-card:hover {
transform: translateY(-2px);
background: #e8e8e8;
}
.jiusi-tracking-number {
margin-bottom: 25px;
font-size: 13px;
font-weight: 700;
color: #888;
}
.jiusi-tracking-card h3 {
margin: 0 0 10px;
font-family: "Roboto Condensed", sans-serif;
font-size: 22px;
color: #111;
}
.jiusi-tracking-card p {
margin: 0;
font-size: 15px;
line-height: 1.6;
color: #555;
}
.jiusi-delivery-note {
margin-top: 20px;
padding: 18px 22px;
background: #f3f3f3;
border-radius: 10px;
text-align: center;
font-size: 14px;
color: #555;
}
/* =========================================================
SHIPPING SUPPORT
========================================================= */
.jiusi-support-section {
padding: 70px 0;
background: #fff;
}
.jiusi-support-box {
padding: 45px 50px;
background: #f3f3f3;
border-radius: 16px;
}
.jiusi-support-intro {
max-width: 760px;
margin: 0 auto 35px;
text-align: center;
}
.jiusi-support-intro p {
margin: 0;
font-size: 16px;
line-height: 1.65;
color: #555;
}
.jiusi-contact-grid {
display: grid;
grid-template-columns: repeat(2, 1fr);
gap: 16px;
max-width: 900px;
margin: 0 auto;
}
.jiusi-contact-item {
padding: 22px 24px;
background: #fff;
border-radius: 10px;
}
.jiusi-contact-label {
display: block;
margin-bottom: 8px;
font-size: 11px;
font-weight: 700;
letter-spacing: 1.4px;
color: #888;
}
.jiusi-contact-item a,
.jiusi-contact-item strong,
.jiusi-contact-item address {
margin: 0;
font-size: 16px;
line-height: 1.6;
font-style: normal;
font-weight: 600;
color: #111;
text-decoration: none;
}
.jiusi-contact-item a:hover {
text-decoration: underline;
}
.jiusi-contact-address {
grid-row: span 2;
}
/* =========================================================
POLICY UPDATES
========================================================= */
.jiusi-policy-update-section {
padding: 0 0 70px;
background: #fff;
}
.jiusi-policy-update-box {
padding: 36px 40px;
background: #f3f3f3;
border-radius: 14px;
}
.jiusi-policy-update-box h2 {
margin-bottom: 16px;
}
.jiusi-policy-update-line {
width: 100%;
height: 1px;
margin-bottom: 24px;
background: #333;
}
.jiusi-policy-update-box p {
margin: 0 0 16px;
font-size: 16px;
line-height: 1.7;
color: #444;
}
.jiusi-policy-update-box p:last-child {
margin-bottom: 0;
}
.jiusi-policy-update-box a {
color: #111;
font-weight: 600;
text-decoration: underline;
}
/* =========================================================
TABLET
========================================================= */
@media screen and (max-width: 1024px) {
.jiusi-policy-section {
padding: 60px 0;
}
.jiusi-summary-grid {
grid-template-columns: repeat(2, 1fr);
}
.jiusi-dark-grid {
gap: 40px;
}
.jiusi-info-panel {
padding: 32px;
}
}
/* =========================================================
MOBILE
========================================================= */
@media screen and (max-width: 767px) {
.jiusi-policy-container {
width: min(100% - 28px, 1320px);
}
.jiusi-policy-hero {
padding: 48px 0 42px;
}
.jiusi-policy-hero h1 {
font-size: 38px;
}
.jiusi-policy-intro {
font-size: 15px;
}
.jiusi-policy-section {
padding: 45px 0;
}
.jiusi-section-heading {
margin-bottom: 28px;
}
.jiusi-section-heading h2,
.jiusi-info-panel h2,
.jiusi-support-box h2,
.jiusi-policy-update-box h2 {
font-size: 28px;
}
.jiusi-summary-grid,
.jiusi-note-grid,
.jiusi-two-column,
.jiusi-dark-grid,
.jiusi-tracking-grid,
.jiusi-contact-grid {
grid-template-columns: 1fr;
}
.jiusi-summary-card {
min-height: 0;
padding: 26px 22px;
}
.jiusi-note-grid {
gap: 10px;
}
.jiusi-info-panel {
padding: 28px 22px;
}
.jiusi-mini-row {
grid-template-columns: 1fr;
}
.jiusi-mini-row > div + div {
border-left: 0;
}
.jiusi-dark-grid {
gap: 35px;
}
.jiusi-dark-grid h2 {
font-size: 30px;
}
.jiusi-tracking-card {
padding: 26px 22px;
}
.jiusi-support-section {
padding: 45px 0;
}
.jiusi-support-box {
padding: 30px 20px;
}
.jiusi-contact-address {
grid-row: auto;
}
.jiusi-contact-item {
padding: 18px 18px;
}
.jiusi-policy-update-section {
padding-bottom: 45px;
}
.jiusi-policy-update-box {
padding: 28px 20px;
}
.jiusi-table-scroll {
border-radius: 8px;
}
.jiusi-policy-table th,
.jiusi-policy-table td {
padding: 13px 11px;
white-space: nowrap;
}
}
/* =========================================================
TABLE SCROLLBAR
========================================================= */
.jiusi-table-scroll::-webkit-scrollbar {
height: 6px;
}
.jiusi-table-scroll::-webkit-scrollbar-track {
background: #e7e7e7;
}
.jiusi-table-scroll::-webkit-scrollbar-thumb {
background: #999;
border-radius: 10px;
}
