EFFECTIVE DATE: September 1, 2025 | LAST UPDATED: September 1, 2025
INTRODUCTION
JIUSI ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or interact with our services.
This policy applies to JIUSI websites and services that link to this Privacy Policy. By using our services, you consent to the data practices described in this policy.
LEGAL COMPLIANCE
This Privacy Policy complies with applicable privacy laws including GDPR, CCPA, and other regional privacy regulations. Specific rights and protections vary based on your location and applicable local laws.
INFORMATION WE COLLECT
PERSONAL INFORMATION
We collect information that identifies you or relates to you ("Personal Information"):
| CATEGORY | EXAMPLES |
|---|---|
| CONTACT INFORMATION | Name, email address, postal address, phone number |
| ACCOUNT INFORMATION | Username, account preferences, communication preferences |
| TRANSACTION DATA | Purchase history, payment information, shipping details |
| TECHNICAL DATA | IP address, browser type, device information, usage patterns |
| COMMUNICATION DATA | Customer service interactions, feedback, survey responses |
COLLECTION METHODS
INFORMATION YOU PROVIDE
- Account registration and profile creation
- Product purchases and transactions
- Customer service communications
- Newsletter subscriptions (with consent)
- Product registration and warranty claims
- Surveys and feedback (voluntary participation)
INFORMATION WE COLLECT AUTOMATICALLY
- Website cookies and similar technologies
- Analytics and website performance data
- Log files and server information
- Device and browser characteristics
HOW WE USE YOUR INFORMATION
We use your Personal Information for legitimate business purposes and as permitted by applicable law:
ORDER FULFILLMENT
- Processing and managing orders
- Payment processing and verification
- Shipping and delivery coordination
- Account management and maintenance
- Customer service and support
COMMUNICATION
- Order confirmations and updates
- Product information and support
- Warranty and service notifications
- Marketing communications (with consent)
- Important policy or service changes
BUSINESS IMPROVEMENT
- Website and service optimization
- Product development and improvement
- Analytics and business intelligence
- Fraud prevention and security
- Legal and regulatory compliance
LEGAL BASIS FOR PROCESSING
We process your Personal Information based on:
- Contract Performance: To fulfill our obligations under sales contracts
- Legitimate Interests: For business operations, security, and improvement
- Consent: For marketing communications and optional services
- Legal Obligation: To comply with applicable laws and regulations
HOW WE SHARE YOUR INFORMATION
We share your Personal Information in limited circumstances:
| RECIPIENT TYPE | PURPOSE | SAFEGUARDS |
|---|---|---|
| SERVICE PROVIDERS | Payment processing, shipping, website hosting, analytics | Contractual data protection obligations |
| LEGAL AUTHORITIES | Compliance with legal obligations and court orders | Limited to legally required information |
| BUSINESS TRANSFERS | Mergers, acquisitions, or asset sales | Continued privacy protection obligations |
NO SALE OF PERSONAL INFORMATION
JIUSI does not sell your Personal Information to third parties. We share information only with trusted service providers to deliver services you have requested or to operate our business effectively.
YOUR PRIVACY RIGHTS
Subject to applicable law and verification of your identity, you have the following rights regarding your Personal Information:
YOUR RIGHTS
| ACCESS | Request information about personal data we collect and use |
| CORRECTION | Request correction of inaccurate personal information |
| DELETION | Request deletion of personal information (subject to limitations) |
| PORTABILITY | Request personal data in a portable format (where applicable) |
| OBJECT/OPT-OUT | Object to certain processing or marketing communications |
HOW TO EXERCISE YOUR RIGHTS
To exercise your privacy rights:
- EMAIL: support@jiusirc.com with subject "Privacy Rights Request"
- RESPONSE TIME: We will respond within 24 hours during business hours (Monday to Friday, Hong Kong time)
- VERIFICATION: We may require identity verification to process requests
- NO CHARGE: No fee for exercising rights
DATA SECURITY
We implement security measures to protect your Personal Information:
TECHNICAL MEASURES
- SSL/TLS encryption for data transmission
- Secure data storage systems
- Access controls and authentication
- Regular security monitoring
- Network security protections
ORGANIZATIONAL MEASURES
- Employee privacy training
- Data handling procedures
- Incident response protocols
- Vendor security requirements
- Regular policy reviews
PHYSICAL SECURITY
- Secure facility access controls
- Environmental protections
- Backup and recovery systems
- Equipment security measures
DATA RETENTION
We retain Personal Information only as long as necessary for the purposes described in this policy:
| DATA TYPE | RETENTION PERIOD | JUSTIFICATION |
|---|---|---|
| ACCOUNT DATA | While account is active + 3 years | Customer relationship management |
| TRANSACTION RECORDS | 7 years from transaction | Legal and tax obligations |
| WARRANTY INFORMATION | 30 days after purchase + 1 year | Return and exchange policy compliance |
| MARKETING CONSENT | Until consent withdrawn | Compliance with opt-out requests |
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to operate our website and improve your browsing experience:
| COOKIE TYPE | PURPOSE | DURATION |
|---|---|---|
| NECESSARY | Website functionality, security, authentication | Session or up to 1 year |
| PERFORMANCE | Analytics, website optimization | Up to 2 years |
| FUNCTIONAL | User preferences, language settings | Up to 1 year |
COOKIE CHOICES
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
CHILDREN'S PRIVACY
AGE LIMITATIONS
- Our services are not directed to children under 13 years of age
- We do not knowingly collect Personal Information from children under 13
- If we learn we have collected information from a child under 13, we will delete it
- Parents can contact us to review, delete, or refuse further collection of their child's information
CONTACT INFORMATION
For questions about this Privacy Policy or our privacy practices:
PRIVACY INQUIRIES
| support@jiusirc.com | |
| PHONE | +86 132-4380-0183 |
| BUSINESS HOURS | Monday to Friday (Hong Kong time) |
| RESPONSE TIME | Within 24 hours |
| ADDRESS | Unit C, 9/F Winning House, No.72-76 Wing Lok Street, Sheung Wan, Hong Kong |
UPDATES TO THIS POLICY
NOTIFICATION PROCESS
- Updated policies will be posted on our website
- The "Effective Date" and "Last Updated" dates will be revised
- For material changes, we will provide additional notice via email
- Continued use of our services after changes indicates acceptance
ACKNOWLEDGMENT
By using our services, you acknowledge that you have read and understood this Privacy Policy.
This policy was last updated on September 1, 2025 and is effective as of September 1, 2025.