REAL-TIME ORDER TRACKING
MONITOR YOUR HIGH-PERFORMANCE RC VEHICLE SHIPMENT THROUGH OUR ADVANCED TRACKING SYSTEM.
ENTER YOUR ORDER ID OR TRACKING NUMBER BELOW TO ACCESS REAL-TIME SHIPMENT STATUS, ESTIMATED DELIVERY DATES, AND COMPLETE DELIVERY HISTORY.
TRACK BY SHIPPING NUMBER
ENTER YOUR CARRIER TRACKING NUMBER FOR REAL-TIME PACKAGE LOCATION AND DELIVERY UPDATES.
SHIPPING TRACKING
WHAT YOU CAN TRACK
- ORDER PROCESSING STATUS
- WAREHOUSE FULFILLMENT PROGRESS
- SHIPMENT DEPARTURE CONFIRMATION
- REAL-TIME PACKAGE LOCATION
- ESTIMATED DELIVERY DATE
- DELIVERY CONFIRMATION
TRACKING UPDATES
- ORDER CONFIRMATION: IMMEDIATE
- PROCESSING: 0-3 BUSINESS DAYS
- SHIPPED NOTIFICATION: SAME DAY
- TRACKING ACTIVATION: 24-48 HOURS
- DELIVERY UPDATES: REAL-TIME
TRACKING SUPPORT & TROUBLESHOOTING
CANNOT FIND ORDER ID?
- CHECK ORDER CONFIRMATION EMAIL
- LOGIN TO YOUR ACCOUNT DASHBOARD
- SEARCH EMAIL FOR "JIUSI ORDER"
- CONTACT SUPPORT WITH PURCHASE DETAILS
TRACKING NOT UPDATED?
- ALLOW 24-48 HOURS FOR ACTIVATION
- VERIFY TRACKING NUMBER ACCURACY
- CHECK CARRIER WEBSITE DIRECTLY
- CONTACT CARRIER CUSTOMER SERVICE
PACKAGE DELAYED?
- REVIEW CARRIER DELAY NOTIFICATIONS
- CHECK FOR CUSTOMS CLEARANCE DELAYS
- VERIFY DELIVERY ADDRESS ACCURACY
- CONTACT JIUSI SUPPORT TEAM
ORDER TRACKING SUPPORT
NEED ASSISTANCE WITH YOUR ORDER? OUR LOGISTICS SUPPORT TEAM IS READY TO HELP RESOLVE ANY TRACKING OR DELIVERY ISSUES.
CUSTOMER SUPPORT
| SUPPORT@JIUSIRC.COM | |
| SUBJECT LINE | ORDER TRACKING - [ORDER ID] |
| RESPONSE TIME | 24 HOURS GUARANTEED |
| BUSINESS HOURS | MON-FRI 9AM-6PM (GMT+8) |
WHEN CONTACTING SUPPORT
PLEASE INCLUDE YOUR ORDER ID, TRACKING NUMBER (IF AVAILABLE), AND SPECIFIC TRACKING ISSUE. OUR TEAM WILL INVESTIGATE AND PROVIDE DETAILED UPDATES WITHIN 24 HOURS.